Family Ties keeps Cantarero Pallets Focused on Success
Cantarero Pallets, Inc.
Family owned and operated for over twenty years.
Paul W. Norman
Cantarero Pallets, Inc. is a family owned and operated wood pallet manufacturer located in Wauconda, Illinois., a far northern suburb of Chicago.
“We pride ourselves on being a successful family-owned business,” says Anwar Cantarero, President and CEO of Cantarero Pallets, Inc. “Our mindset and ways we treat our employees and customers goes far beyond and deeper that just profits.”
Indeed, Cantarero Pallets, Inc., operations include involvement of Anwar’s father and sister. “My family members bring their life and business experiences to the overall planning and ultimate decisions we make to improve our business,” says Cantarero. “But we consider our additional twenty-five team members family as well. Their input, opinions and experiences are just as important to us and to the success of our business as our immediate family is. We teach them the family values we have and guide them to applying those values to their everyday jobs.”
Cantarero Pallets, Inc. has been in business for over twenty years, which speaks volumes about their successful philosophy on dedicated customer service. “The wood pallet industry is extremely competitive”, says Cantarero. “It is paramount that we continuously look for new ways to make our customers feel special and be treated better than competitors would treat them. We make a point of giving our customers the attention they need and that they deserve.”
Cantarero Pallets, Inc. now has two modern 200,000 square foot facilities in northern Illinois, Their main headquarters facility is in Wauconda, IL and the other warehouse is conveniently located in Bolingbrook, IL. Two facilities strategically aligned within the areas with the most need for their products adds a lot of credibility to Cantarero Pallets ability to serve their new and existing customers faster and more cost effectively. “The two locations have really helped to reinforce our family values philosophy with customers,” said Cantarero. “Our customers have greater availability of our products and services delivered in shorter times which lowers costs to them. They really appreciate that. It’s like the same relationship one would have with their own family members.”