Priority One; Customer Satisfaction: How Cantarero Pallets, Inc. succeeds among stiff competition
Paul Norman
Cantarero Pallets, Inc. September 2023
“Our success is largely based on our quality of services to our customers”, says Anwar Cantarero, CEO of Cantarero Pallets, Inc. a Wauconda, IL based manufacturer of high-quality wood pallets.
Cantarero Pallets, Inc. also has another strategic advantage to serving their customers: two mega warehouse facilities strategically located in the Chicago, Il area to deliver any size pallet order to customers located south and west of the city, west, and northwest of the city. The main facility is in the far northwestern suburb of Wauconda, IL, and the other is located further south in Bolingbrook, IL. The locations of these two warehouses cuts travel delivery times significantly, thus delivering orders to customers in a much timelier, cost-effective manner.
In addition, Cantarero Pallets, Inc. maintains a staff of long-term, dedicated pallet manufacturing professionals and a team of Quality Assurance professionals who maintain the highest level of quality of their new and recycled wood pallets. Customers know they can trust Cantarero to deliver top quality wood pallet products, quickly and efficiently time and time again.
They also have a team of customer service professionals who are extremely knowledgeable about all aspects of the products and services Cantarero Pallets offers, as well as competitive pricing, and a rapid response system. “If a customer asks for a quote on our website, we are able to call them back and serve them almost immediately’, says Cantarero. “Customers are really amazed at how quickly we respond to their needs.”
Cantarero Pallets, Inc. is also constantly seeking feedback from their customers about how they can improve their products and services. “We take our customers feedback very seriously”, Cantarero says. “The communication and feedback we maintain and build upon is what I think keeps us a step ahead of the competition.”
Cantarero Pallets, Inc. is located at 1360 North Old Rand Road, Wauconda, IL. Contact Cantarero Pallets, Inc. for more information. Https://www.cantareropallets.com/contact